Resettlement worker

Public/Government jobs >> Social Care/Social Services




Recruiting a Resettlement Worker to join our Mental Health service in Enfield!

GBP 22,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This role is working 40 hours per week.

Look Ahead are providing 3 Recovery Houses, 24 hour/7 days a week support, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). Suffolk House admits customers in crisis and offers various interventions and treatments within the acute care pathway, working with clinical teams to maintain and improve quality of life. Services are based on customers' needs and will only provide short-term accommodation of up to 14 days to those not requiring inpatient admissions.

Job Overview:
The Resettlement Worker is responsible for supporting service-users accessing the service to secure appropriate accommodation following discharge. The post holder will be responsible for sourcing accommodations with relevant providers, liaising with and developing relationships with other providers, private landlords and teams within the local authority.

The Resettlement Worker is responsible for promoting viable move on options to Look Ahead service-users within the service, and where appropriate supporting them to register as homeless in their borough of origin. The role will ensure that discharge planning is integrated into support planning from the outset. You will support service-users with their move-on to their accommodation assisting them to settle to promote tenancy sustainment. You will work across multiple sites.

Key Accountabilities:
- Support service-users with discharge planning immediately upon uptake of the service, ensuring that discharge planning is integrated into the service-user's support plan from the outset
- Clearly communicate expectations regarding move on and discharge from the service to service-users, in order to support throughput
- Work in collaboration with Team Leaders/Service Manager's and the CRHTT to identify which service-users are most in need of additional support around ongoing accommodation.
- Develop and maintain partnerships with other providers, the local authority and private landlords in order to identify and develop move on pathways from the service
- Support service-users to register as homeless in their borough of origin
- Support residents with benefit and accommodation issues
- Develop and maintain an information resource to support operational staff in the resettlement of service-users. This will include (but is not limited to) local accommodation based or visiting support providers, private landlord information, housing allowance rates, and estate agency details and rent deposit schemes
- Support service-users at every stage of the move on process, including providing some aftercare in the form of support with change of address, registration with a GP and assistance with welfare benefits
- Support the service-users who move new accommodation to claim housing benefit.
- Any other tasks set by management to ensure targets and KPI's are met

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially service-user-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
- Educated to degree level, NVQ 3 or have significant relevant experience in housing management
- Experience of providing support around housing to vulnerable individuals

- Experience specifically within the mental health sector will be an added advantage
  • 1
  • Negotiable
  • None
  • None
  • CV-42642
  • Permanent
  • 0

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