Salon Manager

Leisure & Tourism jobs >> Health & Fitness




Salon Manager
c£32,150 - £41,250 Per Annum
(inc bonuses and Incentives)
About the company
Our client’s Beauty Studio offers pampering inside their retail unit at The Bullring Shopping Centre and is the United Kingdom's second-largest beauty and health retailer; currently operating over 800 stores in England, Scotland, Wales, Northern Ireland and the Republic of Ireland. They also currently have 200 in-store pharmacies.
Services offered in store:
* Hair Dressing and Barbering
* Threading
* Tinting (including patch testing)
* Face and body waxing
* Lash extensions (cluster and semi-permanent)
* Spray tanning
* Piercing
* Nails (manicure and pedicure)
Their purpose is quite simply to be the best in everyday accessible beauty and health. They are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices
Outline of role
The Salon Manager works with their team to provide an excellent service to customers within the salon environment and reflects our client’s vision, mission and values.
As well as working as a Senior Stylist (if you are qualified in Hair) or Working as a Senior Beauty therapist (if you are qualified in beauty), the Salon Manager is responsible for overseeing the people and the operation in the following areas of the salon:
Hair Salon
Barber Shop
Brow Bar
Nail Bar
Treatment Rooms
Person Specification:
NVQ level 3 minimum and ideally up to NVQ level 4 in Hairdressingor Beauty Therapy
Have outstanding communication skills
Established background in hairdressing, barbering and beauty therapy
Previous management experience of a similar size team (15).
Have experience in leadership or assessing - NVQ level 4 –Leadership or management qualification is ideal.
Functionally capable, demonstrates the breadth and depth of functional technical knowledge that is required to carry out the role to a high level.
Has scientific approach to make good decisions based upon a mixture of analysis, wisdom, experience and judgement.
Builds relationships and relates well to all kinds of people, building appropriate rapport and creating constructive and effective relationships.
Enjoys working in a busy ever-changing retail environment and has the drive to succeed.
Good commercial understanding
Able and willing to travel to support the business and own personal development.
Have experience of If qualified in Hair):
* Shampooing and conditioning
* Cutting and styling
* Colouring
* Men’s barbering
* Hair up do’s
* Advising on minor hair and scalp problems
* And Ideally would also have experience of Brow Threading and Nail Application.
Experience of:
(if qualified in beauty)
Every day is different in the salon so the Beauty Studio Manager (Salon Manager) must constantly ensure customers’ needs are identified and met by:
Carrying out treatments in a relaxed, friendly and clean environment.
Booking customers’ appointments with efficient time allocated for each appointment.
Scheduling each area of the salon to ensure the right people, with the right skill, are in the right place, at the right time.
Taking ownership for the ordering and management of salon stock.
Leading by example to ensure the best consultation and advice takes place with customers, especially when providing a colour service.
Operating the cash register to receive payments from customers and ensuring the correct cash up procedures are followed at the start and the end of the day, supporting the wider store with this task if needed.
Promoting and demonstrating products for retail.
Managing approx 15 staff members
Additional Info and Benefits
* Bonuses will be paid if KPI’s are met at a rate of 20%
* Complimentary Hair and Beauty Services
* Pension 3% from Employee and 2% from employer
* 30% discount on own brand products for you and one friend/family member
* 10% discount on branded products and of tips gained
* Regular training with the brand-partner, TIGI
* Healthcare Options
* Child Care Vouchers
* Prize Draw and Financial Incentives
* 39 hour week on a rota between Monday and Sunday
* 25 days holiday per annum
  • 1
  • Negotiable
  • None
  • None
  • CV-284499
  • Permanent
  • 0

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