Store Manager - TOMMY HILFIGER

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REPORTS TO: Market, Area or District Manager

SUMMARY: Responsible for the overall performance of the store, generating sales

performance,recruiting and developing staff, maintaining store appearance,

controlling expenses and shortages. May also have a dual responsibility for

operations of warehouse associated with the store.


* Generate sales and profit, minimize losses and ensure the store is

visually distinctive and impeccably maintained.

* Identify and implement strategies and initiatives to achieve and exceed

business goals.

* Oversee and maintain the customer service standards to the highest

possible level.

* Communicate professionally and effectively with associates and all

support services within the company, act as the liaison for corporate

communications (Human Resources, Loss Prevention, Operations, Merchants).

* Represent the Tommy Hilfiger image through personal and professional


* Take responsibility for productivity and profitability of the store

including sales growth, staffing and inventory results.

* Demonstrate effective written and verbal communication skills.


* Understand and comply with all company policy, procedures and operations.

* Maintain the highest level of security and safety awareness within the


* Recognize problems, analyze causes, generate alternatives and solutions.

* Manage all controllable expenses, including the allocation of payroll.

* Attend mall/center management meetings.

* Create solid partnerships with mall, local community, and corporate

partners to identify business, opportunities that results in an increase

in store traffic and sales.

* Understand and comply with all Receiving / Shipping Processing HUB,

3rd party deliveries, and Transfer procedures.

* Maintain an organized stockroom/off-site area.

* Follow Inventory Shrinkage Improvement Program.


* Manage time and prioritize tasks.

* Hire, train, motivate and supervise management and sales staff who have

strong presentation and communication skills representative of the Tommy

Hilfiger brand image.

* Develop all associates to be knowledgeable in areas of product,

merchandising, operations, customer service, sales and growth within the


* Effectively supervise the sales floor to ensure customer / associate

awareness at all times.

* Demonstrate teamwork within store and company and ensure that staff is

treated professionally, respectfully and courteously.

* Maintain confidentiality and meet own commitments.

* Lead by example.



* Responsible for supervision of all departments and ensuring the

department(s) performs to its maximum potential.

* Analyze and react to the needs of the business, identify top sellers,

slow sellers and fulfillment of merchandising strategy.

* Have thorough knowledge of stockroom organization / systems.

* Pay attention to details.

* Replenish merchandise on a timely basis.

* Have knowledge of the store merchandise.

* Keep Supervisor informed of all merchandise-related issues.

* Execute markdowns and re-merchandise as needed.

* Maintain organization of merchandise/fixtures/hardware.

* Maintain store cleanliness.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and

considers all applicants for employment on the basis of their individual

capabilities and qualifications, consistent with applicable law and without

regard to race, color, sex, gender identity or expression, age, religion,

creed, national origin, citizenship status, sexual orientation, genetic

information, physical or mental disability, military status or any other

characteristic protected under federal, state or local law. In addition to

complying with all applicable laws, PVH also has a strong corporate commitment

to inclusion, diversity and to ensuring that all current and future PVH

associates are compensated solely on job-related factors such as skill,

ability, educational background, work quality, experience and potential. To

achieve these goals, across the United States and its territories, PVH

prohibits any PVH employee, agent or representative from requesting or

otherwise considering any job applicant s current or prior wages, salary or

other compensation information in connection with the hiring process.

Accordingly, applicants are asked not to disclose this salary history

information to PVH
  • 1
  • Negotiable
  • None
  • None
  • Re-207624
  • Permanent
  • 0

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