1st Line Helpdesk Engineer / 1st Line Technical Support

IT jobs >> IT

Negotiable

Permanent

Description

1st Line Helpdesk Engineer / 1st Line Technical Support – £18,000-£19,000 Oxford, Oxfordshire

IT managed services consultancy who work with a range of public and private sector clients across the UK are currently looking for a dynamic, hardworking 1st Line Helpdesk Engineer / 1st Line Technical Support Engineer looking to take a big step in their technical career.

Key duties of the 1st Line Helpdesk Engineer / 1st Line Technical Support Engineer role will include:-

* Joining a well-established Technical Support team, to provide outstanding professional 1st and 2nd line service support advice to the company’s extensive client base.

* Working alongside the Field-Service Engineers, maintaining and monitoring the internal systems and creating tickets to escalate the issues within the technical team.

* Working effectively as a team, providing a swift, high level of service to all clients, ensuring that issues are dealt with in a professional manner at all times.

* Take an personal interest in technology within the IT services and solutions arena, enabling you to grasp the training quickly and progress within the organisation.

To apply the 1st Line Helpdesk Engineer / 1st Line Technical Support Engineer will ideally hold a IT based qualification and being currently in this type of role for a minimum of 12 months. You will demonstrate excellent communication skills (written and verbal) and have a real interest in IT technology.

The 1st Line Helpdesk Engineer / 1st Line Technical Support Engineer position will come with full training including being able to gain qualifications to take forward in your career. With a full benefits package our client are keen to fill this role ASAP so for more information please email or call Nick Lewis on (phone number removed)

Commutable locations: Abingdon, Wantage, Cowley, Headington, Oxfordshire
  • 1
  • Negotiable
  • None
  • None
  • CV-119953
  • Permanent
  • 0

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