Claims Advisor - Manchester (Training Provided)

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Description

Claims Advisor - Based in Manchester City Centre - Variable Hours 8am -8pm (Monday to Friday) - Basic salary of £20,000 - £24,000 + Commission OTE £32k-£36k

My client is a solicitor practice based in Manchester city centre specialising in dispute resolution and litigation on behalf of both general retail customers along with a large number of insolvency firms and professionals. As a Claims Advisor, you will be the first point of contact for new and existing customers, dealing with both inbound and outbound calls in order to investigate potential claims and chase the necessary paperwork required to submit high quality, detailed claims.

The Role:

* This is a telephone based sales role, investigating potential claims

* Chasing necessary paperwork required to submit claims

* Establish and maintain regular contact with customers

* Mixture of inbound and outbound calls

* Managing own pipeline

* Providing follow up calls to all customers to chase paperwork.

* Maintain accurate and up to date records and logs of all calls made.

* Working to KPIs and monthly targets

* Part of a great team, you’ll be fully trained on the industry and have the opportunity to grow and develop within the business

* Based within their Manchester City Centre office

The Person:

* The ideal candidate must have a minimum of 12 months call-centre/office experience and will ideally have working knowledge of either the Claims Management or litigation industry.

* Previous experience within telesales, retention or account management.

* Comfortable working within a fast paced, customer focused and driven environment.

* Strong organisational skills

* Excellent communication skills - both written and spoken

* Proficient IT skills ideally within Microsoft programs, knowledge of SAP would be an advantage.

* Strong relationship building and communications are required

* Experience of working in a target driven environment and willing to learn

The Package:

* A basic salary of £20,000 - £24,000 is offered

* + Commission OTE £32k-£36k

* Regular incentives

* Variable working hours (8am - 8pm)

* 20 days holiday + stats

* Pension

* Real career development opportunities

If this sounds like the job for you or you would like to hear more about this role, please click APPLY now or contact Shane at Cordant People Manchester on (phone number removed)

Cordant People are acting as an equal opportunities employer in relation to this vacancy.

CPCC

Cordant Group is an equal opportunities employer
  • 1
  • Negotiable
  • None
  • None
  • CV-106409
  • Permanent
  • 0

How to Apply: Please click here to create a free Pure-jobs.com account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job
x

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

However, by continuing to use the site without changing settings, you are agreeing to our use of cookies.