Metering Analyst - London - £TBC

Oil & Gas jobs >> Mining / Oil / Gas




Utilities, Energy, Smart, Smart Meter, Metering, Customer service, Smets, Analytics, Metering Analyst

Trilogy International are currently seeking a metering analyst, for one of our utilities clients based in London. The purpose of this position is to assist the metering team in developing the metering processes.

The candidate:

  • A minimum of 2 years of utilities industry experience within metering
  • Ability to analyse industry and financial data, identify patterns and trends and follow actions through to completion
  • Experience in industry flow management, especially if working with partners such as MOPs, MAPS, Utiligroup and Junifer
  • Ability to work to demanding targets and deadlines while maintaining a high degree of personal and team organisation and focus
  • Confidence, professionalism, initiative and diplomacy and market influence
  • Excellent stakeholder management skills (internal and external)
  • The ability to work with people at all levels, including senior executives
  • Excellent verbal and written communication skills.
  • Strong data analytics in managing industry data (eg SQL/Excel skills)

The role:

  • Support the metering manager in the development of systems and processes to ensure efficient and timely management of metering providers and data flows
  • Support the monitoring and achievement of service provider contractual performance
  • Support and deliver continuous improvement initiatives within Junifer CRM and manage any regulatory change programmes affecting metering.
  • Sourcing MAM/MOP details and updating all relevant systems
  • Communicating with our MAM/MOP agents to raise meters exchange and ensure all exchanges have been processed correctly and relevant MAM/MOP details have been updated accordingly to support the integrity of all systems
  • Managing relevant mailbox and handling a number of internal phone calls with other departments and external phone calls with our agents
  • Establish a clear dashboard of Key Performance Indicators for each journey/workflow item
  • Ensuring that all work areas are compliant with legal and regulatory constraints such as supplier licence obligations, and policies
  • Ensuring that any non-compliance is highlighted and detailed plans are put in place and/or business benefits case to justify non-compliance

Utilities, Energy, Smart, Smart Meter, Metering, Customer service, Smets, Analytics, Metering Analyst

Metering Analyst - London - £TBC
  • 1
  • Negotiable
  • None
  • None
  • Jo-630172
  • Permanent
  • 7

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