Tourism Customer Service Agent (German)

Customer Service jobs >> Call Centre - Inbound




This award winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company Are you passionate by the Travel, Hospitality and Tourism industry Are you quality and service oriented, always ready to help people Their Client, Airbnb, an e commerce leader of direct accommodation rental, is looking for German speakers with strong team spirit to reinforce their constantly growing Support Team! The Job In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. Provide professional and friendly client support via phone and email Responding to enquiries and handling different problems Ensure quality and professional service Ensure high level of customer satisfaction Follow up of customer information Having a full understanding of Airbnb processes Record all information in the internal system The Profile Native German speaker excellent level of English Having a passion for traveling and adventure Customer oriented Excellent communication skills Having the ability to build a connection with clients An excellent team player Professional and quality minded attitude Flexible, open minded and high level of energy The Offer A full time contract (39 hours week) 3 weeks fully paid training Salary 16.500 euro year A stable position Relax and friendly work environment Multiple Career opportunities, as it is a fast growing company International and multilingual working environment Free coffee and tea Spacious terrace and chilling area Dynamic and open working environment Working hours Monday Friday rotation shifts between 9am 10pm 2 weekends per month (full availability) Start date different start dates till JulyTourism Customer Service Agent (German)
  • 1
  • Negotiable
  • None
  • None
  • Jo-636491
  • Permanent
  • 2

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