Junior Help Desk Analyst

IT jobs >> IT

Negotiable

Permanent

Description

Trainee/Junior Help Desk Analyst

A great opportunity for enthusiastic individual to join this IT Solutions provider You will be trained to work on 1st tier as part of a busy but friendly IT service desk team raising and responding to service requests supporting mainly Microsoft operating systems and products, a variety of 3rd party software and hardware, networking and comms (e.g. Microsoft, Avaya, Cisco, GFI, HP, Dell, ESET, PRTG, Ubiquiti, Xerox, Altaro). You will have an opportunity to fully contribute to the team and to identify and improve service and processes. Ongoing training available and working towards Microsoft and other certifications encouraged and supported.

Skills and Experience:

You will be a good communicator with the ability to create business-like and lasting relationships with clients. You will have good basic knowledge of IT with some formal training e.g. BTEC, Microsoft MCP, CompTIA. Experience and knowledge of Microsoft workstation and/or server operating systems. If you want to know more please call Laura now on (phone number removed)
  • 1
  • Negotiable
  • None
  • None
  • CV-57942
  • Permanent
  • 0

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