Service Excellence Manager

Engineering jobs >> Manufacturing

50,000.00 / Annual

Permanent

Description





Your Responsibilities:

Frontline Operations (FLO) is a function within the Tech Ops group that globally looks after end user technology, local technology infrastructure, printing, digital signatures, end user access, service desk provision and several other distinct service areas.
The purpose of this role has two key dimensions. Firstly, to manage the Service Desk and In-Market vendor support teams to ensure they are driving operational excellence in to their day-day activities. This entails overseeing process execution, establishing and monitoring clear KPIs and managing service reviews to ensure resourcing, structure, continuous improvement and service strategy with our ve ...
  • 1
  • $50,000.00 / Annual
  • None
  • None
  • Ex-287690
  • Permanent
  • 0

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