Field Engineer

IT jobs >> IT

Negotiable

Permanent

Description

Westerham, TN16

£18,000 - £25,000

Do you want to be working for a forward-thinking and very well-established IT MSP based in Westerham providing technical support to all of their diverse and loyal client base around the London counties? This position will give you the chance to progress with your career and learn new things from other experienced Engineers. * Due to the nature of this role, you must be a driver with your own vehicle. Full expenses will be paid!!

The Role and Job Accountabilities:

The role involves working supporting a loyal customer base on a wide range of technical support issues, both remotely and face to face. My client are looking for an individual with previous experience in a similar role or a fresh graduate who is driven, highly motivated and keen to learn and progress.

Duties:

* To provide an exceptionally high standard of technical support and assistance to clients at all times.

* To attend client sites in London and the Home Counties.

* To manage all incidents and customer requests from receipt to resolution and closure.

* To ensure service level agreement standards are met.

* Keep accurate records of all site information using IT Service Management tools.

* Promote best practices and adhere to change control process.

Skills required/desirable:

* Active Directory

* Group Policy

* Basic Server knowledge

* Networking, TCP/IP, DNS, DHCP etc.

* Email Hosting (Microsoft Exchange)

* Anti-Virus, backup solutions

* Clean driving license

* Own car (required)

* University related Degree desirable but not required

Interested to hear more? Apply now or feel free to call us quoting Ref: 15330 or Westerham Field Engineer!

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies
  • 1
  • Negotiable
  • None
  • None
  • CV-280861
  • Permanent
  • 0

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