Medical Scheduling Specialist - East Clinic

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About the Job

Position Summary

Compass Oncology is searching for a Medical Oncology Scheduler to become part of the Administrative team at our East Portland clinic, located inside Providence Portland Hospital. Our Medical Schedulers play a crucial role in how our patients experience the Cancer Care Continuum. You would be responsible for coordinating with the schedules of our Physicians, available treatment spaces, and any in-house labs that need to be done as part of a patients visit to our office. In addition, you would also be responsible for coordinating authorizations and referrals for outside imaging and services. The individuals that will find success in this role will be able to handle ever shifting priorities, are comfortable in scheduling software programs, and are able to function in a fast-paced environment all while providing the best service to our patients.

Employment Type: Full-Time, 40hr/week

Benefits: M/D/V, Life Ins., 401(k)

Location: Portland, OR


Under direct supervision, is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.


- Answers all incoming calls; assesses callers needs and directs to appropriate personnel.

- Pages clinic personnel as appropriate.

- Obtains and communicates messages in an accurate and timely manner.

- Schedules new patients and return appointments in computer system in accordance with physician and/or office guidelines.

- Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.

- Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer.

- Maintains physicians schedule: on call, vacations, meetings, etc.

- Schedules outpatient appointments/testing and hospital admissions upon request.

- Obtains necessary pre-certification as required.

- Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules appointment.

- Collects co-pays, deductible and other out of pocket amounts at time of visit.-Maintains primary office scheduling book containing all physician meetings, satellite schedule, rounding and call coverage.

- Handles incoming phone calls from patients needing to schedule or reschedule appointments.

- Provides patients with accurate and legible appointment cards. Documents no shows in patients chart for missed visits.

- Follows up with patient to reschedule any missed appointments.

- Arranges for patients to have financial counseling as needed.

- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.

- Follows policies and procedures to contribute to the efficiency of the front office.

- Covers for other front office functions as requested.

- Prepares correspondence, memos, forms and other typing as requested by supervisor.


- Minimum three (3) year applicable experience, preferably in a medical office setting.

- Multi-tasking

- High school diploma or equivalent required

- Multi-line phones

- Microsoft Office and Scheduling Software Experience Experience with medical imaging scheduling preferred

- Experience with medical authorizations and referrals preferred

More About The Company

Compass Oncology team brings together leading cancer experts in the fields of surgical, medical and radiation oncology, pathology and palliative care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing a heightened level of expertise to our patients. If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you!

As a member of The US Oncology Network, one of the nations largest community-based cancer treatment and research networks, Compass Oncology participates in leading-edge clinical trials through US Oncology research, which has helped develop over 89 FDA approved cancer therapies. We serve the Portland and Vancouver communities with clinical offices located throughout the metro area.

To learn more about Compass Oncology and its daily mission, please visit our website at ***********************

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Category: Admin


The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
  • 1
  • Negotiable
  • None
  • None
  • Re-207608
  • Permanent
  • 0

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