Customer Care Manager

Property & Construction jobs >> Skilled Trade

Negotiable

Permanent

Description

Konnect Recruit are currently looking for a Customer Care Manager on behalf of a luxury house builder based in Winchester. Our client have a great reputation across Hampshire for developing high quality homes.

Responsibilities

* Where necessary, visit customers and assess works required and manage rectification

* Ensure that all reported defects are dealt with in a cost effective, timely and professional manner to the satisfaction of the purchaser. Monitor work through to completion

* Ensure that the company carries out its obligations to the NHBC

Relevant Experience

* Detailed understanding of NHBC customer handover requirements Special skills or knowledge

* Good understanding of Microsoft Office, Excel, Outlook

* Ability to handle complaints and difficult situations Interpersonal skills and attitude

* Problem solving and decision making skills

* Excellent communications skills

* Good team working skills

Education, Training or Qualifications

* BTEC diploma in Building Construction or an NVQ Level 2 or similar

* City & Guilds in relevant trade

* Valid CSCS card
  • 1
  • Negotiable
  • None
  • None
  • CV-202783
  • Permanent
  • 0

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