Case Manager - Housing

Other jobs >> General

Negotiable

Permanent

Description

About the Organization



Catholic Family Center is a division of Catholic Charities of the Diocese of Rochester. CFC is a leading catalyst for social change and offers true collaboration to our partners and difference-making opportunities that will transform our community.EOE Statement



We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Family Center is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us via email at ******************************



General Description



Under general supervision, provides intake and case management services. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW, HIPAA or other relevant governing bodies.



Essential Duties and Responsibilities



- Maintains a caseload of clients and maintains their case files in accordance with Agency, departmental, regulator and funder guidelines.

- Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status.

- Creates, implements, and monitors comprehensive, solution-focused plans and goals.

- Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, chemical dependency, mental health, Department of Human Services (DHS), housing (short and long-term), clothing and other entitlement needs.

- Assures communication and coordination of health and mental health care.

- Assists in discharge planning to assure a safe transition whether planned and unplanned.

- Facilitates transportation to relevant appointments, activities or meetings to include DHS Housing and apartment viewings. Accompanies individuals to appointments, as required.

- Assist the client in understanding and meeting expectations of service providers, courts, landlords, and employers.

- Inform clients of opportunities for social support such as recreation, faith based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate.

- May deliver instructions in various topics that support clients ability to live independently.

- Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs.

- Maintains regular contact to coordinate client benefits and address all other treatment needs.

- Reports to service providers about significant individual behavior or events that will require an immediate response.

- Acquire concrete resources to meet individual needs.

- Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for.

- Knowledgeable about community housing resources and able to link clients to these opportunities and services.

- Makes referrals for housing, education, employment, legal issues, and others as needed.

- Document need for financial assistance or other resources such as wrap around from the project to stabilize client finances.

- Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards.

- Participates in relevant Agency meetings and ongoing development of professional knowledge and skills.

- Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards.

- Informs supervisor of significant events / issues related to clients as appropriate, and follows programs defined incident reporting process as required.

- Attends regular program and departmental meetings, case review, and CFC quarterly meetings.

- Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings.

- Maintains knowledge of regulations and standards that govern client population.

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- Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person.



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Awareness of and active support of the Agencys Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agencys Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.

- Adheres to policies and procedures established by Catholic Family Center.

- Other responsibilities as requested by supervisor.

Position Requirements



Qualifications



Education:Bachelors Degree in Social Work, Human Services, Criminal Justice or related field preferred. Equivalent combination of education and experience will be considered.



Credentials:Valid and clean NYS Drivers License. Valid PPD screening available.



Experience:Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by alcohol and other drug abuse, prison re-entry, geriatrics, mental health, and refugees. Knowledge or Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible.



Skills: Fluency in a foreign language encouraged.



Physical Demands/Work Environment:The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.*The noise level in the work environment is usually quiet.



Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFCs corporate compliance & ethics program.



*Catholic Family Center is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet



Title: Case Manager - Housing



Position: Case Manager - Housing QualificationsEducation: Bachelors Degree in Social Work, Human Services, Criminal Justice or related field preferred. Equivalent combination of education and experience will be considered.Credentials: Valid and clean NYS Drivers License. Valid PPD screening available.Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by alcohol and other drug abuse, prison re-entry, geriatrics, mental health, and refugees. Knowledge or Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible.Skills: Fluency in a foreign language encouraged.Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFCs corporate compliance & ethics program. *Catholic Family Center is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet



Req Number: CAS-19-00004



Full-Time/Part-Time: Full-Time



Location: Place of Hope - Rochester, NY
  • 1
  • Negotiable
  • None
  • None
  • Re-192454
  • Permanent
  • 0

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