Customer Service Advisor

IT jobs >> Telecommunications/Internet




You’ve previously worked in an office environment within Customer Services and you’re good at communicating with people. Problem solving comes naturally to you and you enjoy helping people, ensuring they receive excellent customer service and exceed customer expectations. Living within working distance to the centre of Bournemouth you’re looking for a role providing full on the job training, to develop your skills and become and expert within your field.

Rubicon Recruitment Group’s client is an award-winning IT and communications provider that prides itself on the attention and centralised vision given to the satisfaction of their customers. As Customer Service Advisor you’ll benefit from an immediate start, free parking and a central location. You’ll be a vital member of the team, ensuring the smooth running of the customers billing, handling and resolving complaints where necessary and assisting with monthly invoicing.

As Customer Service Advisor your responsibilities will include:

* Working alongside the billing team assisting customers with account queries

* Resolving customer complaints

* Depicting information from Excel spreadsheets to summarise customer accounts

* Completing administration associated with customer accounts

Rubicon are working on this Customer Service Advisor role on an exclusive basis and so you’ll not see this role advertised anywhere else. For more information and to apply call me, Naomi, on (phone number removed) and I’ll talk you through the details. If this role isn’t quite right for you, I’ll also talk you through any other roles that may be suitable
  • 1
  • Negotiable
  • None
  • None
  • CV-186305
  • Temporary
  • 0

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