Experience Coor

Other jobs >> General

Negotiable

Permanent

Description

Description Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.



Posting Notes: TJ Maxx Store 1374 || 3542 Jamison Way || Castro Valley || CA || 94546



Job Summary:



Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.



Responsibilities:



- Role models exceptional customer service

- Creates a positive internal and external customer experience

- Promotes a culture of honesty and integrity; maintains confidentiality

- Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools

- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates

- Addresses customer concerns and issues promptly, ensuring a positive customer experience

- Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed

- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates

- Provides and accepts ongoing recognition and constructive feedback

- Partners with Management on Associate training needs to increase effectiveness

- Ensures adherence to all labor laws, policies, and procedures

- Promotes credit and loyalty programs during customer interactions

- Supports and participates in store shrink reduction goals and programs

- Promotes safety awareness and supports maintenance of a risk-free environment

- Performs other duties as assigned

Requirements:



- Available to work flexible schedule to support business needs, including nights and weekends.

- Strong understanding of merchandising techniques

- Capable of handling multiple tasks at one time

- Strong organizational skills with attention to detail

- Ability to respond appropriately to changes in direction or unexpected situations

- Team player, working effectively with peers and supervisors to accomplish tasks

- Strong communication skills

- Ability to train others

- One year retail and 6 months of leadership experience.

At TJ Maxx there??s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day??just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.



Discover Different also means we embrace each other??s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



Posting Notes: TJ Maxx Store 1374 || 3542 Jamison Way || Castro Valley || CA || 94546
  • 1
  • Negotiable
  • None
  • None
  • Re-181874
  • Permanent
  • 0

How to Apply: Please click here to create a free Pure-jobs.com account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job
x

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert



Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

However, by continuing to use the site without changing settings, you are agreeing to our use of cookies.