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Req ID: 6945

Date: Oct 27, 2019


Durham, NC, US, 27710


This position requires a valid NC Driver license. DMV driving history must meet the guidelines set by Duke Health to operator a DUMC vehicle.

General Description of the Job Class: Assist the Point of Care Testing (POCT) Supervisor in implementation and maintenance of the Quality Control (QC), Quality Assurance (QA), and Quality Improvement (QI) initiatives of the Duke University Hospital POCT Program to ensure quality patient care.

Duties and Responsibilities of this Level:

* Survey and identify POCT equipment and test kits within the Duke Hospital System and assist in the administrative control of all incoming POCT test kits, equipment and technology.

* Assist in the implementation of standards of POCT which address: a) Written policies and procedures, b) Quality Control, c) Patient Test Management, d) Quality Assurance, e) Proficiency Testing, and f) Personnel.

* Set up, operate, and maintain laboratory equipment and test systems according to established procedures/policies to include: a) evaluation of instrument and test systems QC and maintenance, b) evaluation and appropriate follow-up of specimens outside established acceptable limits or instrument linearity, c) recognition of instrument and test systems malfunctions and interference with initiation of appropriate measures, and d) performance/documentation of all instrument problems and solutions.

* Perform Quality Control, linearities, and maintenance protocols on instruments and test systems used in POCT following established procedures.

* Utilize various hospital and laboratory information systems and software.

* Interpret and implement policies concerning instrument and test systems use, replacement, or removal, and provide technical guidance and instruction about POCT instruments and test systems to nurses and/or users.

* Monitor and perform troubleshooting/problem solving of instruments, test systems, interface and general laboratory problems: a) ensure documentation of problems, and b) recognize problems/situations that need to be brought to the attention of the POCT Supervisor and Director of Quality Improvement.

* Perform quarterly Internal Laboratory Quality Control (ILQC) by analyzing unknown samples using POCT test systems, and comparing the results to clinical laboratory instrumentation.

* Assist in the implementation of External Proficiency Testing Programs for the POCT Program including distribution, pick-up, and follow-up.

* Assist in the preparation of reports as requested by the POCT MLS Advance or POCT Supervisor to include: a) Monthly QC reports, b) Monthly/Quarterly quality indicator reports and c) Other laboratory status reports.

* Assist the POCT Supervisor in the evaluation of new lots, reagents, and instruments for precision, linearity and accuracy before being put into use.

* Act as a liaison and work directly with the nursing staff and/or users in gathering Quality Improvement data (i.e. Quality Control data, Proficiency Testing, and Troubleshooting information) for POCT instruments and test systems.

* Monitor the usage and purchase of supplies to maintain orderly work flow, ensuring maximum usage and minimum waste.

* Interact in a professional and courteous manner with doctors, nurses, and other personnel to provide technical guidance and address concerns.

* Attend Continuing Education events in order to stay current with new developments within POCT (10 hours of CE credits per year).

* Work at the Cardinal warehouse as needed to monitor the amount of manual product on hand, and perform all Quality Control for product distribution.

* Assist in revising all POCT procedures.

* Maintain data interface by reporting problems to Supervisor.

* Perform other related duties incidental to the work described herein.

Knowledge, Skills, and Abilities

* Must be skilled in the use of a computer and have knowledge of hierarchal databases and spreadsheet management (Excel/Word/PowerPoint).

* Working knowledge of laboratory and hospital computer systems is helpful.

* Thorough knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.

* Ability to maintain effective working relationships with other employees.

* Ability to perform independently in resolving lab problems.

* Must be able to walk distances (North from South within 10 minutes) and crawl under counters.

* Experience with Point of Care Testing and regulatory agencies is helpful.

Minimum Qualifications


AA, AS or AD Degree, BS Degree.


MLT with >= 4 years of experience. Non-Cert Medical technologist (meeting CLIA requirements).

Degrees, Licensures, Certifications

Certification as a Medical Laboratory Technician by a nationally recognized board/agency (required).

Requires a valid NC Driver license.

DMV driving history must meet the guidelines set by Duke Health to operator a DUMC vehicle.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individuals age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh
  • 1
  • Negotiable
  • None
  • None
  • Re-144252
  • Permanent
  • 0

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