Quality Analyst

Administration & Clerical jobs >> Admin Assitant

Negotiable

Permanent

Description

We have an exciting new permanent opportunity for a Quality Assurance Operator to work for a reputable bank in their offices in the City!

The successful candidate will be responsible to quality check work produced, recording the results and feeding back when/where relevant. The role will require you to work as part of a reprographics operators team who produce client requested materials, liaise with clients where necessary – providing fantastic customer service.

Key Responsibilities:

*To quality check all work produced and record findings on relevant systems

*Using Spectrum tool, ensure jobs requiring feedback from Team Leaders to staff is completed in timely manner

*To meet with the Team Leaders to discuss results, patterns and trends for continual improvement opportunities

*Identify individual staff requiring assistance and monitor their progress. Flag these individuals to appropriate manager

*To review work and highlight where value has been added and flag any missed opportunities with examples

*Work closely with Training Manager on error trends requiring training/development

*Create workshops / activities for staff members for continual improvement

Person Specification

*Extremely thorough quality checker

*Meticulous in approach

*A keen eye for detail

*Understanding of the scope of Reprographics service offerings

*Experience of working in a corporate culture

*Ability to work to tight deadlines whilst under pressure

*Must be able to work on their own initiative

If this role is of interest to you please do not hesitate to apply for immediate consideration.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become
  • 1
  • Negotiable
  • None
  • None
  • CV-119646
  • Permanent
  • 0

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