Voids Supervisor - West London

Property & Construction jobs >> Skilled Trade




Voids Supervisor - Social Housing: Voids
£30K - £36,000K + Van

Areas to include West London and Thames Valley PostCodes

Howells Solutions are working with a leading national contractor operating within the Voids and Reactive maintenance and social housing (decent homes) markets. Due to continued expansion, they currently have an exciting opportunity for a Voids Supervisor to join their highly successful team for the Thames valley area.

The main purpose of the role is to provide a complete voids re-servicing repairs service. Previous experience of working in partnership with a Local Authority Client with management experience of a similar operation in a busy customer focused repairs service environment essential.

Other duties include:

To supervise and manage on a day to day basis the operation of the voids re-servicing repairs service.
Responsible for the activities of a team of operatives
Ensure that the work undertaken by operatives and sub-contractors where applicable is satisfactorily completed within the cost and priority constraints of the contract. To control the costs of such items as work hours, equipment, vehicles, stock and tools, thus minimising wastage and avoidable expenditure.
Provide cross-team administrative support on all operations undertaken by the team as required and directed by the manager from time to time
Assist in the production of financial and KPI management reports
To co-ordinate the allocation and distribution of work to operatives, monitoring progress and completion of those works within laid down priority times. Liaising with colleagues and tenants and make appointments for operatives to visit.
To check that work has been completed, signing off the operative's work sheets and material orders ensuring that these are entered via the internal I.T. system. Ensuring that all time sheets and merchants claims are accurately completed, and that all information entered onto the system is accurate.
To be responsible for scheduling and programming follow-on works including material ordering, diarising appointments and ensuring customers are informed of revised appointment times in accordance with priority response times.
To liaise with the Client via the computerised system where it is impossible for the work to be carried out in the agreed manner due to circumstances beyond our control, such as a request for a variation
To proactively lead in resolving issues as they occur. Liaising with both sides of the operation, agents, response liaison coordinator, customers and operatives to ensure the timely conclusion to any issues that arise
To be the first line manager of operatives, controlling such elements as, the times booked, time keeping and attendance of the employees within this section. Managing the induction and appraisals for all operatives reporting to this position. Liaising with the Voids and Asbestos Manager on any employee issues and resolving them as soon as possible so as to establish and maintain a stable and effective team.
To control and monitor the allocation and use of all plant and vehicles used by the operatives in their work. Ensuring at all times the correct use and maintenance of these items by the operatives so as to maximise efficiency and minimise costs.
To manage the use of sub-contractors as necessary, ensuring that they comply with all Company standards of work performance, customer service, and procedures. Ensuring that regular progress meetings are held with the managers of the sub-contractors to identify any issues or trends.
Carry out post inspections of work, especially subcontractors on the occasion when they may be used, to ensure that work has been carried out to satisfactory standards, recording details of findings and taking remedial action where failings are identified.
Ensure that all documentation and administration is kept accurately and ensuring deadlines are met
Ensure that you and all operatives and any subcontractors under your supervision adhere to the company's Health and Safety policies and procedures including carrying out monthly toolbox talks.
Carry out competency skills assessments of operatives ensuring that they are properly trained to carry out the works issued to them.
Good numerical and written skills essential
Diligence, accuracy and an eye for detail
Ability to supervise others and work as part of a team.
Organisational skills, ability to absorb new information and use it.You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success. This is a full time, permanent role for which you will receive an excellent annual salary of up to £34,000 + Van + Benefits. Please call Kyla @ (phone number removed)


If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).

Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
  • 1
  • Negotiable
  • None
  • None
  • CV-118955
  • Permanent
  • 0

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