Service Transition Manager

Public/Government jobs >> RAF/Military




I am working with a Commissioning body based in Manchester who are looking for an experienced Service Transition Manager for 6 months.

The role is full time, to start ASAP and paying up to £500 Ltd per day. The role is out of scope of IR35.

Purpose of Position

The IT System Transition Lead will be expected to manage multiple moves of backend IT systems to a temporary or new host location. The project stands within a wider Datacentre programme with a designated Technical Project Manager to report to.

Key Responsibility Areas

• System change, transition and migration

• Infrastructure relocation

• Recording the current mode of operation of systems

• Creating system migration proposals with internal SME assistance and Software Supplier input

• Supplier relationship management

• Create System and UAT plans

• Leasing with system owners and users to agree system downtimes and testing

• Submit migration proposals to CAB and liaise with change function for service transitions

• Networks, telephony, call managing, call recording and radio system migration experience

• Update system catalogue information with details of new configuration

• Risk and Issue management, recording dependencies and system links

• Oversee testing process and validation

• Scheduling of engineering resources

• Create proposals and provide progress updates

• Knowledge of Policing systems

Minimum Requirements

• System migration experience preferably in Policing services

• Architecture Design and technical implementation skills in System Migrations, Datacentre consolidation and virtualisation, Telephony, Networks, Firewalls, Storage

• Demonstrable experience in developing and delivering service migration solutions on time and on budget

• Able to lead design and customer focused workshops, showing agility and a capability to be creative

• An ability to document solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability

• In depth Knowledge and hands-on experience of migration methods for critical solutions and capacity planning

• Ability to work with Managed Service Providers and Third-party application providers

• Must have knowledge and experience of service migration project lifecycle and methodologies as well as the tools used for migrations.

• Must have experience of managing teams undertaking VMware virtualisation and vMotion process

• Must demonstrate the ability to choose the right migration techniques accounting for business needs

• Must have an ability to produce and present high-quality presentations to diverse audiences, e.g. customer meetings and workshops

• The ability to identify and quantifying technical risk and advice on strategies to mitigate them

• Must have an understanding of technical infrastructure problems, challenges and complexities that exist within each stream or area of a programme and be able to manage the stream leads to arrive at an integrated technical solution that meets the Customer’s business requirements

• Good understanding of commercial elements of solutions and ability to present this and potential return on investment models to customers

• Good understanding of licensing models, licence footprints, license harvesting and re-use

• Demonstrable technical consulting experience in the IT industry

• The ability to deliver without a pre-defined customer agenda coordinating tasks allocated to technical teams, either through chain of command or influence

• Flexibility around working locations (Manchester area) and multiple sites, working hours and weekend commitments

Preferred Requirements

• Candidates should have a good breadth of IT knowledge gained from experience in significant roles, PRINCE 2, ITIL, SIAM

• An ability to advise and interact with all levels of client management, users, system SMEs and wider project team

• Proven history of creating detailed system documentation

• Full UK driving licence

Please only apply for this post if you have the skills, experience and knowledge as mentioned above.

As the role is to start ASAP please only apply of you are on no more than a week's notice.

Closing date & time: Wednesday 22nd May 2019 @ 14:00pm.

Thank you

Your expert recruitment consultant is Charlotte Townend, call today on (phone number removed) or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy
  • 1
  • Negotiable
  • None
  • None
  • CV-118256
  • Temporary
  • 0

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