Implementation Engineer

IT jobs >> IT

Negotiable

Permanent

Description

Senior Implementation Engineer
An opportunity has arisen to join a leading IT consultancy as a Senior Implementation Engineer on a permanent basis to be based in Sidcup. Your primary responsibilities are to provide technical leadership, support and mentoring to the junior members of the team as well as working to oversee and implement external systems.

Responsibilities:
• To provide project implementation services to clients.
• Encourage and promote services and capabilities
• Provide a quality customer focussed approach ensuring work is
• carried out accurately and to the specified standards,
• with a smooth delivery.
• Work closely with the Resource Manager in line with the Resource Management Process.
• Creation of work packages for delivery and working closely with the resource manager for scheduling.
• To be responsible for high quality, customer centric communication throughout the project lifecycle.
• Provide training and support where included in scope to the specified standards.
• Joint responsibility for the transition of projects from the technical solutions team into in the implementation phase.
• Joint responsibility for the transition of projects from the implementation phase to business as usual including defining and the delivery of comprehensive technical documentation.
• Responsible for Project Management for all implementations where a project manager has not been assigned.
• Securing customer sign off at the end of an implementation or project.
• Participate in lessons learned activities providing valuable feedback to the technical solutions team including the maintenance of technical standards.
• To be a technical stakeholder supporting the Project Manager or Account Manager in customer meetings.
• Ensure that through self-study that knowledge is both relevant and current with technology, innovation and industry standards.

Technical Skills:
• At least 1-2 years implementing the following technologies:
• Servers Hardware, Dell EqualLogic SAN's,
• Desktops and Laptops
• Switches, Firewalls, Routers and UPS
• Microsoft Windows 7 to Windows 10
• Microsoft Windows Server 2008 to 2019
• Microsoft Office 2003 to 2016
• Microsoft Exchange 2003 to 2016
• Microsoft Office 365; Exchange On-line - EMS and Teams
• Microsoft Azure Platform Virtual Machine Hosting
• Virtualisation Software, VM Ware and Hyper-V
• Email, Web and Cloud App Security Filtering Services
• AntiVIrus Services

Desirable Skills:
• Avaya Phone Systems
• Apple OSX & Hardware
• Hosted Telephony
• SharePoint online
• IT and/or Microsoft qualifications (MCSE, MCITP, CCNA)
  • 1
  • Negotiable
  • None
  • None
  • CV-116845
  • Permanent
  • 0

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