Team Leader - Energy

Other jobs >> Everything Else




Team Leader – Energy

Milton Keynes

£30k - £35k (DOE)

Our well established and dynamic client is currently looking for a Team Leader to manage their Data Services team.

You will be expected to Lead and develop a team of 11 to deliver services to a standard that exceeds the customer's expectations. Managing the Data Services team, you will need to be able to demonstrate a strong knowledge of the Half Hourly settlement service, with a passion and desire to take the performance to a new level.

The role

* To motivate and lead a team to deliver to stretching targets, whilst also ensuring that the quality of what is delivered meets the contractual requirements and demonstrates the customer commitments and values

* Work with customers and other teams to deliver a consistent high level of service in accordance with the customer specific SLA’s and ensure all service lines are met that leads to customer satisfaction, retention and growth

* Identify and implement process improvements utilising the resources available to you, through close observations and quality checks

* Manage key 3rd party relationships with Meter Operators and Suppliers to ensure expectations are understood and being met

* Tracking work volumes and drive the delivery of services against KPI’s, prioritising work in line with SLAs

* Assessing team performance against key metrics and behaviours, identifying areas for improvement, carrying out training when necessary

* Carrying out regular coaching and one to ones with team members to drive performance

The person

* Energy industry experience and a strong knowledge of the Half Hourly settlement service

* An analytical background

* Customer focused; is able to identify and respond to customer’s needs

* Natural ability to influence, motivate and coach people

* Good problem solving skills, able to grasp problems quickly and make informed conclusions

Tate is acting as an Employment Agency in relation to this vacancy
  • 1
  • Negotiable
  • None
  • None
  • CV-116762
  • Permanent
  • 0

How to Apply: Please click here to create a free account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert

Subscribe to updates from our blog


However, by continuing to use the site without changing settings, you are agreeing to our use of cookies.