Field Agent

Sales jobs >> Business Development




POSITION: Field Agent
SALARY: £24k - £28k pa plus mileage
BENEFITS: Auto enrol pension, flexible hours, Perks at Work discount scheme
HOURS: 37.5 hours per week
LOCATION: Belfast – post code area BT
Our client is the market leader for blue chip consumer facing organisations providing customer engagement and information gathering on behalf of their clients. The group has a dual FCA authorisation and over 100 clients.
The company is currently looking to recruit a Field Agent to cover Northern Ireland visiting customers at home on behalf of the company’s clients to explore and ascertain the best possible solution for their own and the company’s clients needs. This is a full-time position, initially a 6 month fixed term contract with the possibility of this becoming a permanent arrangement. The visits can be primarily split into two separate areas.
Regulated Financial Services
You will undertake home visits on behalf of Banks, Building Societies and general Insurers to meet customers in arrears in order to gather a better understanding of their personal situation.
You will undertake home visits on behalf of some of the UK’s leading insurance companies to gather information to enable the insurance company to progress with the customer’s claim.
As a Field Agent you will need:
Good communication skills with the ability to interact with others
To be able to provide a positive customer experience
The ability to work to deadlines and targets
In addition to the above, to be a successful Field Agent, you will be assertive, pro-active and highly self-motivated whilst always maintaining a high level of professionalism. At times you may be dealing with worried customers therefore you should have the ability to treat people with compassion and remain calm at all times.
Visits are undertaken between 9am and 8pm Monday – Friday and on Saturday mornings and can be fitted around your personal commitments.
Candidates will require a full UK driving licence and access to a vehicle. Laptop/tablet and mobile phone will be provided. Appointment of the successful candidate will be subject to the receipt of satisfactory referencing.
In order to apply please send a C.V and covering letter by clicking on the apply button below.
Keywords: Field Agent, Customer Service, Self Employed, Finance, Financial, Insurance, Banks, Building Society, Consumer, Customer Services Administrator, Customer Service Advisor, Client Relationship Manager, Client Relations
  • 1
  • Negotiable
  • None
  • None
  • CV-116250
  • Permanent
  • 0

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