Hotel Receptionist

Hospitality & Catering jobs >> Catering

Negotiable

Permanent

Description

HOTEL RECEPTIONIST

YORK

£17,500 + BONUS

28 DAYS HOLIDAY + FREE MEALS ON SHIFT + TRAINING + FREE PARKING

IMMEDIATE INTERVIEWS AVAILABLE

Get Recruited are supporting a well known, luxurious hotel based in York, who are seeking an experienced Hotel Receptionist to join their busy Front of House team.

As the Hotel Receptionist, you will be required to be the first point of contact for all guests, either face to face or over the phone. A varied role, you will also create and maintain bookings and ensure that payments are received upon departure.

This is a very busy role, so would suit an organised individual who has experience in either a Hotel Receptionist, Receptionist or Front of House position. If you are seeking the opportunity to work for one of the most highly regarded hotels in York, then send your CV in for immediate consideration!

THE ROLE:

* Acting as the first point of contact for all guests within the hotel

* Answering incoming calls, redirecting as appropriate

* Welcome the guests in a friendly manner, assign rooms, accommodate special requests whenever possible, and assist guests filling in their registration cards

* Create and maintain reservation records

* Prepare letters of confirmation and promptly process any cancellations or modifications to booking

* Receiving payments from guests upon check out and issuing receipts

* Ensure that hotel charges are processes diligently to guests’ accounts

* Complete any other administrative duties as required

THE PERSON:

* Previous experience working as a Hotel Receptionist, Receptionist or in a Front of House role is essential

* Excellent spoken and written level of English

* Ability to multitask

* A positive attitude and excellent communication skills

* Knowledge of Opera Property Management System is desirable but not essential as training will be given

THE BENEFITS:

* £17,500 basic salary

* Bonus scheme

* Free meals on shift

* Uniform provided

* Free parking

* Training

* 28 days holiday

* Progression

TO APPLY:

Shortlisting is taking place shortly so please send your CV in for immediate consideration

Get Recruited is acting as an Employment Agency in relation to this vacancy
  • 1
  • Negotiable
  • None
  • None
  • CV-115867
  • Permanent
  • 0

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