Trainee Estimator and Internal Account Handler

Engineering jobs >> Manufacturing




Recruitment Solutions Wales currently have an exciting opportunity for a Trainee Estimator and internal account handler in the Pontypool area.

You will become an integral part of an established and experienced team currently operating to a high standard.

The ideal candidate will need:

- Customer service experience
- Previous experience dealing with estimates or quotations
- Confident dealing with clients
- Experience with all Microsoft packages
- Able to use own initiative

Job duties -

- deal directly with customers either by telephone, electronically or face to face respond promptly to customer enquiries
- Will deal with a High volume of Estimates requests from across the group(Training will be given)
- Follow up calls to made to for all Live estimates
- obtain and evaluate all relevant information to handle enquiries and orders
- process orders, job headers, forms, credit applications and requests
- scheduling and timings to be assessed and presented in order to ensure the delivery date required by the client can be met
- maintain customers' accounts with relevant contact details
- maintain a positive working relationship with clients to handle, resolve and record customer complaints
- Following up by phone daily, for feedback on quotations.
- Support the Sales Team as and when you can.
- Following up by phone daily, for feedback on quotations.

All duties will be discussed at interview stage.

Salary - £18,000

26 days holiday per annum

If this role sounds of interest please apply or call (phone number removed)
  • 1
  • Negotiable
  • None
  • None
  • CV-115002
  • Permanent
  • 0

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