Customer Service Administrator / Sales Support

Administration & Clerical jobs >> Admin Assitant

Negotiable

Permanent

Description

Salary: £19k - £20k (Plus company profit share)

Hours: Mon - Fri 9-5:30

A long standing and very successful local company are looking for a sales support Coordinator

Purpose of the Role:

Working as part of the Sales support team, you will be providing support to the external sales team and front line support to customers via telephone & email.

Processing sample requests, responding to product information enquiries, project registrations and preparing pricing estimates as well as assisting with administrative tasks and maintaining the in house database.

Duties to Include:

Qualifying incoming enquiries from customers regarding samples, prices & product information via telephone & email, and progressing all requests appropriately following liaison with the relevant sales account manager or director.
Creating & sending quotations for the sales team
Assisting the sales consultants in registering and tracking projects on the in house system, registering projects with overseas suppliers.
Helping to maintain and issue weekly statistics for the sales team and management team
Assisting the marketing teams with sales related e-shots and postal mail shots.
Assisting the off-site sales teams in managing their emails and correspondence where necessary
Obtaining, assessing, qualifying project leads and distributing these to relevant sales executives, together with the relevant follow ups.
General administration & support tasks as requested / required - this may involve booking lunches, coordinating travel, sending price lists out, arranging sample boards, filing sample & quotation forms.
Skills Required:

Excellent telephone communication skills
Good organization & prioritization skills.
Confident with numbers & calculations
Willingness to learn
Positive & flexible attitude.
Qualifications and Education Requirements:
A Levels preferred
GCSEs - must include Maths & English.
Microsoft Excel, Word , Outlook
  • 1
  • Negotiable
  • None
  • None
  • CV-109348
  • Permanent
  • 0

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